Annual Maintenance Contracts (AMC)
Unexpected equipment breakdowns can cripple your operations. Countless businesses encounter these costly disruptions every day, even after spending a good fortune on their technical acumen. Who would want a critical server to fail right in the middle of a busy workday willingly?
Yet, breakdowns are inevitable, and you might find yourself in the line of fire, scrambling to diagnose and fix the issue costs valuable time and money. Worse yet, it can leave you feeling vulnerable and unsure when the next crisis might strike.
At Wisetech, we offer Annual Maintenance Contracts (AMCs) as a proactive solution to these worries. We’re on our feet, proactively taking care of and managing your equipment care, so your systems operate at peak performance year-round. Through scheduled checkups and cleaning, AMCs help identify and address minor issues before they escalate—no more pricey downtimes and bottlenecks.
Our IT AMC in Dubai includes cleaning, adjustments, and software updates that keep your equipment running efficiently. We’re focused on extending the lifespan of your equipment—maximizing your return on investment.
Also, having preventive maintenance included in AMCs helps you catch small problems early and can save you from facing bigger, more expensive repairs down the line. To do that, we offer AMCs that enable you to access a team of qualified IT support technicians who are readily available to diagnose and resolve any issues that may arise with your covered equipment.
Don’t wait for another emergency to fix what’s about to be broken—secure your equipment and your peace of mind with an Annual Maintenance Contract
AMC stands for Annual Maintenance Contract. These services are designed to provide continuous care, monitoring, and technical support for your IT systems and infrastructure. By having an AMC in place, businesses can minimize downtime, improve system performance, and keep operations running smoothly. Through both preventive and corrective maintenance, IT AMC services help organizations focus on their business goals while enjoying uninterrupted, efficient performance.
With WiseTech’s IT AMC contract, your IT infrastructure stays up to date with the latest technologies and necessary upgrades. This proactive approach ensures that your systems evolve alongside your business needs and remain compliant with modern industry standards.
The cost of an IT AMC varies depending on the size, complexity, and specific requirements of your IT infrastructure. Factors such as the number of devices, level of support, and additional services included will influence the overall price.
WiseTech offers complete IT support for all your office hardware and networking equipment. This includes PCs, laptops, servers, switches, routers, printers, IP phones, CCTV systems, biometric devices, and other IT peripherals.
Yes. WiseTech’s IT AMC plans are fully customizable. Our team designs tailored solutions after detailed consultations to match your infrastructure setup, business objectives, and budget preferences.
WiseTech offers both monthly and yearly AMC contracts. Once your plan is finalized and approved, an agreement is signed by both parties. This document clearly outlines all terms, conditions, and service details for complete transparency.
Customer satisfaction is our top priority. For IT AMC support, you can reach us through:
- 24/7 live chat support
- Helpline call
- Email: [email protected]
- Ticketing system: Submit a remote support request for any IT related issue
Absolutely. WiseTech offers flexible AMC plans that grow with your business. You can easily scale your services up or down as your IT needs evolve. Simply contact our support team to discuss and adjust your plan.
You can connect with our remote IT support team through secure help desk tools. Once you reach out, we’ll arrange a direct meeting and guide you step by step through the setup process.
Yes, data security and client privacy are always prioritized. As part of every IT AMC agreement, WiseTech signs confidentiality and non disclosure forms to ensure your information and assets remain completely protected.
Yes. Our AMC clients receive a comprehensive monthly report detailing the overall health of their IT systems. Reports include ticket summaries, security updates, asset tracking, and backup status helping you make informed decisions and maintain system efficiency.
An IT AMC helps businesses maintain reliable and secure IT operations. With WiseTech’s proactive monitoring and fast response times, you can prevent issues before they cause disruptions. It also reduces unexpected expenses, boosts system performance, and enhances data protection allowing your team to focus on innovation and growth with peace of mind.
WiseTech offers flexible AMC contracts that can be short term or long term depending on your company’s size and IT requirements. Each contract is scalable, ensuring consistent and cost effective support throughout its duration.
IT AMC stands for Information Technology Annual Maintenance Contract, providing businesses with comprehensive yearly IT maintenance and support services.
An IT AMC covers regular maintenance, troubleshooting, system updates, data backup, 24/7 monitoring, emergency repairs, and defined service level agreements (SLAs) to ensure consistent performance.
In Dubai, an IT AMC provides complete annual IT support, helping businesses maintain secure, optimized, and up to date systems. It’s a smart solution for companies seeking dependable IT AMC services across the UAE.
Yes. WiseTech tailors AMC services for different industries including healthcare, finance, and manufacturing ensuring compliance with each sector’s unique standards and requirements.
Definitely. Our AMC packages are scalable and budget friendly, making them ideal for startups and small businesses in Dubai that need reliable IT support without high costs.
Typically, IT AMC services in Dubai range from AED 500 to AED 5,000 per month, depending on your infrastructure’s size, number of devices, and the level of technical support required.
